Broker Check

Frequently Asked Questions

Have questions? You’re in the right place.

Our FAQ page covers common inquiries about our services, process, and approach, so you can feel informed and confident every step of the way.

What has changed?
We have launched our new, independent wealth management firm, Ox Road Capital.  Our new broker/dealer is LPL Financial. LPL is the nation’s largest independent broker/dealer* overall and fourth largest custodian of assets**, supporting over 29,000 independent advisors. As our client, your priorities and needs are our focus, and our commitment to tailoring plans specifically for you remains unchanged.

What motivated you to make the change?
We have always prioritized relationships over transactions, providing high-touch, personalized service to help you live more and worry less. LPL gives us the independence and flexibility to go even deeper. As our broker/dealer, LPL provides cutting-edge technology, resources, and investment choices that allow us to design more customized plans and ultimately serve you even better.

Why didn’t you tell us about this change earlier?
It was necessary to delay the announcement until our advisors were formally registered with LPL Financial, to avoid potential conflicts of interest. If you have any questions prior to us contacting you, please call us at (864) 924-3010.

Has your investment process changed?
No. In fact, because we are now an independent firm, we are no longer limited in our access to research, planning, and portfolio construction capabilities. This freedom of choice empowers us to do more for you.

What should I expect during this transition?
You can expect a smooth and transparent process as we make this transition together. None of your current investments will need to be sold in the process of a transfer. We will contact you directly to discuss your account transfer, and how this change will positively impact your experience with us.

Why did you choose LPL Financial as your broker/dealer?
We decided to launch our new independent firm by aligning with LPL Financial—a Fortune 500 company as of June 2021, and one of the largest financial service firms in the country, with advisory and brokerage assets at the end of July 2025 were $1.94 trillion. This arrangement will allow us to utilize the strength and leverage of a major firm, while allowing us to build our own culture, team, and resources to best partner with you.

LPL’s comprehensive support, technology, and research, along with their model of transparency and dedication to independence and choice, allows us to provide you with a wide range of diligently evaluated, non-proprietary products. In fact, you will now have access to many investment options that previously were not available to you by virtue of LPL’s scale. As a leader in the retail financial advice market, we are confident that we are being fully supported by a firm who can match our high standards.

Where will my assets be held, and how safe will they be?
As a Financial Industry Regulatory Authority (FINRA) member firm, subject to the federal securities laws and the rules of industry self-regulatory organizations, LPL Financial prioritizes its obligations to protect client assets in their custody with the utmost care and scrupulous adherence to financial protection rules, including those governing the segregation of client assets.

LPL provides an enormous catalog of services and resources, as well as a long history of financial stability. The LPL Financial SIPC Membership provides account protection up to a maximum of $500,000 per customer, of which $250,000 may be claims for cash. An explanatory brochure is available at www.sipc.org. Additionally, through London Insurers, LPL Financial accounts have additional securities protection to cover the net equity of customer accounts up to an overall aggregate firm limit of $750,000,000 subject to conditions and limitations.

The account protection applies when a SIPC member firm fails financially and is unable to meet obligations to securities clients, but it does not protect against losses from the rise and fall in the market value of investments.

Can I keep my accounts where they are?
Yes, however we will not be able to manage the accounts since we are no longer affiliated with UBS. If you choose to keep your accounts, you will be reassigned to a different advisor.

HOW IS MY PERSONAL INFORMATION PROTECTED?
To protect your personal information from unauthorized access and use, LPL Financial uses security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. LPL’s online environment uses security technologies, including layered security and access controls over personal information. For further information, please visit LPL’s Privacy/Security page at: www.lpl.com/disclosures/privacy-security.html.

how do I log into my account?
As soon as your account has been moved to LPL Financial, we will contact you to let you know how to enroll in Account View, which is our new client portal.

How did you choose your name?
Ox Road Capital evolved from our former name, Alpha, which historically traces back to a symbol of the ox. These origins embody values of strength, humility, and teamwork, while the road represents the journey we share with those we serve. We also draw inspiration from the Proverb, “Where no oxen are, the manger is clean. But much revenue comes by the strength of the ox.” (Proverbs 14:4, NASB1995).

*As reported by Financial Planning magazine, June 1996 – 2024, based on total revenues.
**Data as of October 30, 2023

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